Top podcaster Adam Torres interviews Tim Smith



Beverly Hills, Calif., October 01, 2021 (GLOBE NEWSWIRE) – In a recent interview with Adam Torres, Tim Smith explains how HeartCert trains people to save lives with CPR, first aid and other skills while helping trainers with a new software platform.

Listen to Tim Smith’s full interview with Adam Torres on Mission Matters Innovation Podcast.

Which mission is important to you?

Smith’s goal, he says, has always been to help people. “I wanted to do something that fascinates me and helps make the world a better place,” he explains. “HeartCert provides quality, affordable and accessible lifesaving training that prepares more people to act in an emergency. We are building a foundation for teaching people how to help others and improve communities.

How did the entrepreneurial journey start?

“Working as a personal care attendant, I have found joy and satisfaction in helping people,” says Smith. “To take my passion further, I became a paramedic and firefighter, which led me to become a CPR instructor. As his expertise grew, he realized that there was a gap in basic and advanced safety training for the public. With the support of those around him, including his wife, parents and close friends, he created HeartCert to meet the training needs of his community.

What were the biggest challenges along the way?

Getting into an entrepreneurial venture is difficult, notes Smith, especially since many people are risk averse. “Trying to determine the next steps and effective operations can be difficult,” he says, “but employing the right people and using efficient processes with cutting edge technology has always helped us on our journey. ”

For Smith, the COVID-19 pandemic posed its own challenges while highlighting the gap between the demand for CPR training and the lack of training providers.

“People needed help, there was a huge need for childcare workers, nurses and health care providers, but with everything at a standstill, it was even more difficult for these essential workers to find the training. that they needed to be able to get (or keep) a position to help others. We had to adapt to meet this need. We used online training modules, developed our software and after long days and nights I turned my garage into a dispatch station so I could send out CPR equipment to virtually certify people.

Fortunately, this level of perseverance has paid off and HeartCert now has a national reach with its model delivery service and “CPR to your Door” courses, as well as the launch of Certified Practical Nurses (CNA) training courses. .

How does HeartCert educate the public and instructors?

“Our team organizes training sessions for individuals and organizations who wish to obtain certification,” says Smith. “We send course videos and other resources by email, and (trainees) take quizzes and written tests online before participating in a secure skills session for certification. The same goes for classroom learners; However, it takes longer.

For potential or current CPR instructors, the training is more solid, preparing them for long-term success as they begin to share the fruits of their own training with students. “In addition to teaching CPR, advanced training and nursing courses, we also provide assistance to start the entrepreneurial journey through our exciting software platform, MyTASystem, a virtual personal teaching assistant,” said Smith said. “It allows instructors to complete registrations and payments online, streamline workflows, automate emails and other communications, track records, provide reports, manage payroll and take over website tasks so instructors can focus only on what they love, training, rather than overwhelming administrative tasks.

What’s the next step for you and HeartCert?

After launching from Smith’s salon and expanding to several states in the United States, Smith said he looked forward to opening more HeartCert training centers, continuing to recruit more instructors to meet on demand and extend their instructor assistant platform, MyTASystem.

HeartCert makes basic and advanced resuscitation training accessible to a wide range of people, from new parents, teachers and coaches to nurses, healthcare providers and anyone who wishes to be a potentially life-saving resource for those around them.

To learn more about HeartCert, visit or to learn more about their new software platform that helps trainers.

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  • Tim Smith was interviewed on the Innovation Mission Matters podcast.


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